Organizational Management

Upcoming Webinars

Jeff Sweetin
09 / 04 / 2019

This webinar will address the massive but seldom discussed market consisting of off-duty law enforcement officers providing security services for various clients.  Although this type of work has been occurring [...]

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Katie Nelson
09 / 10 / 2019

Social media has leveled the playing field for law enforcement agencies to re-take control of the narrative of who they are, why they serve, and what they do. But being [...]

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Alexander Weiss
09 / 11 / 2019

Chicago is one of the most diverse cities in the country and, in spite of this, remains among the nation’s most segregated.   Serving the community poses some unique challenges [...]

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Amy Morgan
09 / 17 / 2019

This training session takes the standard "diversity" or "inclusion" class to a deeper level of understanding. We will discuss culture and how the various cultural backgrounds are alike and how [...]

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Rob Weinhold
09 / 18 / 2019

Crises cost time, money, customers and careers (usually in that order); and, in the worst of scenarios, lives. Whether a data breach, social media attack, bad press, litigation, investigation, civil [...]

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Evie Monnington-Taylor
09 / 24 / 2019

Attracting great candidates from diverse backgrounds is crucial to building law enforcement agencies that can serve communities effectively and build trust among residents. To make an impact today, many agencies [...]

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Anne Li Kringen
Paige Valenta
09 / 25 / 2019

Administratively and academically, evaluating officers’ performance has been typically completed using simplified metrics such as the number of arrests made. Although these metrics fail to capture important nuanced details about [...]

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Rick Hodsdon
09 / 26 / 2019

In Brady v. Maryland and United States v. Giglio and a series of subsequent cases the Supreme Court placed affirmative duties on prosecutors and later law enforcement to disclose exculpatory [...]

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Peter Bellmio
10 / 03 / 2019

NG911 can provide different kinds of information to public safety agencies. Ultimately, it is a community decision to pay for technologies and staffing to support NG911 applications designed to meet [...]

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Corey Yunke
10 / 10 / 2019

Right or wrong, videos and social media posts portraying law enforcement with negative sentiment are all over the internet. There is a good chance that your agency has seen an [...]

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John Hollway
10 / 22 / 2019

The National Institute of Justice’s (NIJ) Sentinel Events Initiative takes a learning approach to error in the criminal justice system. This approach advocates for non-blaming, forward-looking, all-stakeholder event reviews [...]

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Wayne C. Beyer, Esq.
10 / 29 / 2019

As a law enforcement officer, you must serve and protect. But what rights do police officers, sheriff’s deputies, and other police professionals have, both for on an off-duty conduct? [...]

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Jason Ratcliff
Darrah Metz
Kimberly Miller
10 / 31 / 2019

Policing in a ‘post-Ferguson’ world has left many law enforcement agencies asking how they can better reach their communities. In March 2017, Sheriff Dallas Baldwin of the Franklin County Sheriff’s [...]

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Rick Hodsdon
11 / 05 / 2019

It seems nearly every week popular media reports cases of situations where public employees post a social media comment first and think about those impactions only after the genie is [...]

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Corey Dobridnia
11 / 14 / 2019

As a law enforcement agency, external communication is important to garnering support from your community. But what’s more? Sharing your mission, goals, brand and cadence with new members of [...]

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Chase Wetherington
12 / 03 / 2019

This webinar, which is Part II of a series of law enforcement disciplinary issue related webinars, will explore the nexus between law enforcement and military service. The webinar is geared [...]

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Claudine Wilkins
12 / 05 / 2019

Liability can occur in various forms. Whether it is an officer-involved dog shooting, animal cruelty, dog bites, improper seizure of an animal, premise liability, malicious prosecution, or other actions, we [...]

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Kimberly Miller
12 / 11 / 2019

Although conflict is a daily fact of life, most of us never really learned how to engage in it effectively. What's worse is that our dysfunctional patterns of how we [...]

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Peter Bellmio
01 / 14 / 2020

Too many times police strategic plans are not implemented because they are not tied to the budget and they have limited community support. The police alone cannot make a community [...]

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Chris Jones
03 / 31 / 2020

Community involvement can drastically improve the effectiveness of law enforcement.  Getting the community involved and onboard with various programs can be difficult at times.  This webinar will cover ways law [...]

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Rick Hodsdon
05 / 19 / 2020

In this modern era, the largest unions in the United States represent public sector employees. In this session, we will discuss basic legal and common law long-standing contract principles and [...]

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Recorded Webinars

Wayne C. Beyer, Esq.

Your job brings you in contact with the criminally accused, but now you are called the “defendant” in a civil case. What are the steps in civil litigation? Is your [...]

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Corey Yunke

Many organizations confuse Outreach with Engagement or use the terms interchangeably.  Learn about the stark differences between the two and most importantly, how to maximize the return of investment with [...]

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Adam Ricci

This webinar is a supervisory and management level training that will discuss the perils of change in an emerging profession. The instructor will help attendees to appreciate the less than [...]

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Mike Eberhardt
Pete Gagliardi

Whether implementing a regional or agency-wide preventive crime gun strategy, the establishment of formal policies is a critical factor that must be addressed.  These policies can be wide ranging in [...]

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James Williams
Ken Clary

Sergeant James Williams with the Metro Nashville Police Department discusses how his agency used data to develop targeted traffic intervention strategies to reduce car crashes and their associated harms in [...]

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Chase Wetherington

This webinar will explore the impact of formal academic education, gender, race, age, and military service have on the number of deputy sheriff disciplinary issues. The results came from running [...]

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Rick Hodsdon

The United States Supreme Court decision of Garrity v. New Jersey became the baseline in which government employees have the right to be free from compulsory self-incrimination. However, the concept [...]

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Kimberly Miller

The success or failure of any organization is often attributed to its leadership. Great leaders create a great team that results in great performance. An organization’s effectiveness and dynamics, [...]

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Corey Yunke

From being a place in the internet where students merely kill their time to connect and meet people through their network of friends, social media has evolved into a one-stop [...]

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Rich Martin

In 2018, CareerCast ranked policing as the fourth most stressful job in the US brought about by the dangerous and demanding nature of the profession. When an individual’s stress is [...]

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Peter Bellmio

One of the most common problems encountered by law enforcement agencies is the allocation of their resources. Various approaches have been employed by agencies not just around the US but [...]

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Stacey A. Wright

Cyberthreats are plenty, thus securing technology and infrastructure is now integral in any business or agency. But too often, the higher-ups of these organizations are not as adept with the [...]

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Mark Warren

In this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe could be capable of [...]

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Duane T. Bowers, LPC

In 2012, the Diagnostic and Statistical Manual of Mental Disorders (DSM–V) rewrote the definition of Post-Traumatic Stress Disorder (PTSD) such that it is no longer confined to those who experienced [...]

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Rick Hodsdon

The debate on gun control can get heated but despite conflicting positions from different sectors of society, federal statutes have definite stipulations on firearm possession in effect. These, together with [...]

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Kimberly Miller

Succession planning is complex – it is not just a matter of picking and choosing a person to pass the torch to. It’s an arduous process that involves modeling, coaching, [...]

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Amy Morgan

Difficult conversations are what it is – difficult. It happens in instances when we need to communicate our grievances, things that we want to change, or deliver bad news. But there [...]

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Mark Warren

The Workplace Violence webinar series started with a brief overview on the dynamics of the actors, the causes, types, phases, and impact of critical incidents. It also delved into the [...]

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Corey Yunke

There’s a common misconception that social media management is fast, free and easy. Unlike our personal social media accounts, managing social media for an organization requires a working budget, [...]

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Shon F. Barnes
Daniel Stewart

Evidence-based methods have been utilized in medicine and sciences for a significant time and it has resulted in desirable results. Evidence-based policing is a practice that is being embraced by [...]

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Rick Hodsdon

The Americans with Disabilities Act (ADA), first enacted in 1990 and amended in 2009 was put into place to eradicate discrimination against individuals with disabilities. In the workplace setting, ADA works to [...]

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Mark Warren

On February 15, 2019, another shooting incident took place – this time around, it is in Aurora, Illinois. Gary Martin, a worker at Henry Pratt Co., open fired and killed five other employees, [...]

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Jamey Gadoury
Thomas Dworak

If there is one thing that we ought to mindfully invest our time and efforts on, it is our personal growth. Doing this entails looking at one’s habits and [...]

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Kimberly Miller

With the growing amount of professional coaches and leadership strategies that are out there, it can get overwhelming which of them will suit us best – from stylish buzzwords, clever mnemonics [...]

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Peter Bellmio

This is a contentious issue in many police agencies. There is no generally accepted “best schedule."  Each system has advantages and disadvantages that must be weighed based on local needs. [...]

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Wayne C. Beyer, Esq.

Use of force is one of those cases that is always open for public debate. Law enforcement is scrutinized so many times for such incidents. Numerous factors are considered, and [...]

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Corey Yunke

While social media is viewed as nothing but an avenue to kill time for most people, it has evolved into playing a critical role for institutions – from private companies to [...]

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Rick Hodsdon

The Family Medical Leave Act is one of the major pieces of legislation adopted in the early 1990s. It requires nearly all public employers to provide up to 12 weeks per [...]

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Jeff Fox

Saying that communication is important is an understatement. It serves a central role in our lives, specifically our relationships – from the people closest to us to the most random strangers. [...]

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Eric La Scola

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork, are turning to smarter [...]

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David J. Rogers

When a person decides to be a part of the world of criminal justice, they are generally drawn in by the authority, having the means to protect the people they [...]

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Kimberly Miller

Taking on the job in the public sector means being ready to be of service to the people. For those working as first responders, health providers, or law enforcers – service [...]

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Peter Bellmio

Police patrol workforce staffing can be a tedious exercise that requires an immense amount of data collection and hours of number crunching during analysis. Despite the seemingly time-consuming effort, being [...]

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Gary Cordner

Evidence-Based Policing (EBP) has been around for two decades but only has been getting a lot of traction in the last few years. However, evidence-based policing is being practiced by [...]

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Amy Morgan

There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. [...]

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Peter Bellmio

Workforce staffing can be problematic for law enforcement patrol officers who are always on the move. But to be able to support an agency’s requests for additional resources – be [...]

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Rick Hodsdon

As employees and employers, it is always good to maintain fairness in the workplace. How can one ensure that they are doing what is fair at all times? The National [...]

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Natasha Terk

For some people, the word meeting evokes hours spent unproductively, listening to people talk about topics that could've easily been settled through a call or email, or in some cases, [...]

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Tiffany Anderson
Candace Hammond

Most public safety agencies have existing facilities that are sufficient for their daily operations and activities. But for some, additional facilities or improvements to existing ones are necessary to deliver [...]

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Julie Ward

Cliché as it sounds, change is really the only permanent thing in life. Most think of the learning curve and the disruption when change happens, but with change also comes [...]

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Rick Hodsdon

The First Amendment rights are one of the great pillars of our democracy. Freedom of speech becomes a sensitive issue once a person enters the arena of public service though. [...]

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Dean Cunningham
Kate Kimble

Technology helped a lot for people to keep in touch and stay updated whether it is with other people or with their community. Every minute, millions of content are being [...]

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Difficult Employees
Kimberly Miller

Every organization has got its own share of good and bad. There are your superstar employees – the Jedis of your agency. Then there are your naysayers, critics, and apathetics – they [...]

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Thomas Dworak

Leadership is very important for any organization. Thus, hiring the right candidates and succession planning is critical to ensure an organization’s continuity. Finding the right leaders can be elusive [...]

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Jeff Fox

The only permanent thing in the world is change. Trite as it might sound, it’s the reality. Changes happen in our personal lives, in our workplace, in society. There’[...]

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Will Davis

Creating a long-term and sustainable strategic plan can be one of the challenges for institutions – whether public or private. Ensuring that an institution's priorities and trajectory are congruent to the [...]

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Matthew Kail
Duane T. Bowers, LPC

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved by [...]

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Natasha Terk

Writing isn’t everyone’s strongest suit but it’s one of those things that we won’t be able to avoid. We need to write, even its just for [...]

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Michael G. Aamodt

Employers use background checks – both criminal and credit history – when deciding which candidates to hire. Due to the increase in lawsuits involving background checks, they tread a fine line when [...]

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Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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Thomas Dworak

Law enforcement is a prestigious career path, but recently, the younger generation isn't as keen into entering this field with the expanse of opportunities and possibilities being presented by the [...]

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Best Practices in Drug Testing
Mark Hendershot

Drug use and abuse are some of the biggest issues of the global community – in the legal and criminal perspective, as well in the scientific and medical point of view. [...]

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Jeff Fox

Being the first line supervisor is the gateway to being a part of management. Too often, however, associates are promoted to first line supervisor positions without sufficient training or mentorship. [...]

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Mark Hendershot

How does your organization ensure they are hiring the right people, with the correct mix of technical and soft skills, who are well suited to the demands of the job, [...]

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Articles

Webinar presenter Corey Yunke answered a number of your questions after his presentation, Fostering and Maximizing Your Agency's Community Engagement.  Here are just a few of his responses.   Audience [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, Securing the Future of Your Agency through Succession Planning.   Here are just a few of her [...]

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Webinar presenter Stacey Wright answered a number of your questions after her presentation, Cyber Metrics for Agency Execs.   Here are just a few of her responses.   Audience Question: Do [...]

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Webinar presenter Peter Bellmio answered a number of your questions after his presentation, Staffing Analysis for Criminal Investigations.  Here are just a few of his responses.   Audience Question: Is [...]

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Webinar presenter Corey Yunke answered a number of your questions after his presentation, Finding Your Social Media "Voice."   Here are just a few of his responses.   Audience Question: Do [...]

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Webinar presenters Col. Sam Johnson, Sheriff Steve Levorchick, Sheriff Andy Louderback, Skip Gavorski, and Jason Henkel answered a number of your questions after their presentation, Is Your Body Armor Helpful [...]

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Webinar presenter Ivonne Roman answered a number of your questions after her presentation, Women in Law Enforcement: Physical Fitness Standards and Testing. Here are just a few of her responses. &[...]

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Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Fine Tuning Your Training. Here are just a few of his responses.   Audience Question: Do [...]

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Webinar presenter Amy Morgan answered a number of your questions after her presentation, Difficult Conversations. Here are just a few of her responses.     Audience Question: How would you [...]

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Christina McCale

The National Institute of Justice's LEADS Scholar Program is taking applications for its next cohort of scholars. Applications are due May 31, 2019. The program, founded in 2014 in partnership with the IACP, [...]

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Webinar presenters  Deputy Chief Shon Barnes and Captain Dan Stewart answered a number of your questions after their presentation, Implementing Evidence-Based Policing: Lessons from LEADS Scholars Research.  Here are just [...]

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Webinar presenter Corey Yunke  answered a number of your questions after his presentation, "Social Media on a Shoe String Budget." Here are just a few of his responses.   Audience [...]

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We loved this statement Deputy Chief Shon Barnes made during his webinar, Implementing Evidence-Based Policing: Lessons from LEADS Scholars Research. “Being a great researcher doesn't mean having all the answers. [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, “The ADA for Justice Professionals.” Here are a few of his responses.   Audience Question: Does the [...]

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Webinar presenter Dave Rogers answered a number of your questions after his presentation, “Cultural Awareness for Probation Officers and Justice Professionals.” Here are a few of his responses.   Audience [...]

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Webinar presenters Thom Dworak and Jamey Gadoury answered a number of your questions after their presentation, "Mind.Set + Habit.Set = Your Growth." Here are a few of their responses.   [...]

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Webinar presenter Wayne Beyer answered a number of your questions after his presentation, "Police Liability: Recent Developments under 1983." Here are a few of his responses.   Audience Question: What is [...]

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We loved this quote from Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Being a leader doesn't require a title. Having [...]

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We loved this quote from Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Influence is having people follow up because of [...]

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We loved this quote Dr. Kimberly Miller made during her webinar, Leading for Influence: It Matters What You Choose Each Day. “Leadership isn't about rank, power, and authority. Leadership is [...]

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Webinar presenter Corey Yunke answered a number of your questions after his presentation, “Launching Your Social Media Program.” Here are a few of his responses.   Audience Question: How do [...]

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Webinar presenter Rick Hodsdon  answered a number of your questions after his presentation, “The Family Medical Leave Act for Justice Professionals.” Here are a few of his responses.   Audience [...]

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Webinar presenters Maureen McGough and Jim Doyle answered a number of your questions after their presentation, "Learning from Error in Criminal Justice: A Sentinel Events Approach." Here are [...]

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Webinar presenter Dr. Kimberly Miller  answered a number of your questions after her presentation, "Implicit Bias: What You Don't Know Can Hurt You." Here are [...]

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Webinar presenter Natasha Terk answered a number of your questions after her presentation, "Planning and Leading In-Person and Virtual Meetings." Here are a few of her responses.   [...]

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Webinar presenter Peter Bellmio answered a number of your questions after his presentation, "Measuring Patrol Workload." Here are a few of his responses.   Audience Question: Before everybody [...]

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Webinar presenter Rick Hodsdon of the Minnesota Sheriffs Association and Washington County Attorneys Office answered a number of your questions after his presentation, "Fair Labor Standards Act for [...]

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Write It Well's Natasha Terk shared some amazing statistics and super tips for getting the most from your meetings during her recent webinar, "Planning and Leading Effective In-Person [...]

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Webinar presenter Gary Cordner with the National Institute of Justice answered a number of your questions after his presentation, "Leads Scholars & Agencies: NIJ Initiatives to Advance Evidence-Based Policing.&[...]

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Webinar presenters Tiffany Anderson and Candace Hammond of the Chandler Police Department answered a number of your questions after their presentation, "Planning, Designing and Constructing a Public Safety [...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great saying a great insight about how to combat unethical behavior. &[...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about knowing how to make an ethical choice.   "[...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about navigating Life's ethical challenges.   "Most of Life's [...]

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During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge a great insight about Character and Ethics.   "What does it say about [...]

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Webinar presenters Dr. Kimberly Miller and The Virtus Group's Roy Bethge answered a number of your questions after their presentation, "Not Your Momma's Ethics." Here [...]

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Natasha Terk

We are all wasting so much time and money sitting in poorly planned and unnecessary meetings!  Consider these statistics: According to Lucid Meetings, there are somewhere between 36-55 million meetingsevery [...]

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Now more than ever, public safety agencies have to be able to make the most of their limited resources. Check out this infographic that highlights the things DXC Technology's [...]

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Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, "Creating, Managing or Becoming Peak Performers." Here are a few of his responses.   [...]

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Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, "Dealing with the Dark Side: How to Handle Your Most Difficult Employees." Here [...]

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Webinar presenters Kate Kimble and Dean Cunningham answered a number of your questions after their presentation, "Breaking Your Own News." Here are a few of their responses.   [...]

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Webinar presenter Dr. Michael Aamodt answered a number of your questions after his presentation, "Hiring Great People: What Best Predicts the Performance of Law Enforcement Personnel." Here [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "What Justice Professionals Need to Know about First Amendment Speech and the Public Sector." Here [...]

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Webinar presenters Julie Ward and Joe Alexander answered a number of your questions after their presentation, "How Data Analytics Improve Agency and Facilities Management." Here are a few [...]

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Natasha Terk

Everyone loves to hate meetings. We talk about how unproductive they are, ultimately wasting volumes of time and money. It’s easy to see how many people might develop a [...]

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Christina McCale

Whether you've just gotten the funding and approval to build a new facility or to modernize an existing building and bring it up to code, facilities construction can sound exciting... [...]

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Miles Anthony Smith

We all know someone in our life who has inspired us to do things beyond what we thought we were capable of, right? Perhaps this was a personal scenario where [...]

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Such great insight from Dr. Kimberly Miller about establishing expectations with others. Check out more of her insights from her webinar, "Dealing With The Dark Side: How To Handle Your [...]

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Such great insight from Dr. Kimberly Miller about understanding other people and their motivations. Check out more of her insights from her webinar, "Dealing With The Dark Side: How To [...]

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Christina McCale

Ethics is a part of our every day lives. From how we choose to interact with others to the choices we make, our beliefs and ethics are refelcted in everything [...]

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Miles Anthony Smith

Emotional intelligence (EQ) pays off big time for companies, directly improving their bottom line, not just the wellness of their employees. Skeptical that EQ is just a bunch of hippy-dippy [...]

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Christina McCale

What do you have in common with NFL football players, Oscar-winning actors, or world renown musicians? At some point in time, you - like they - have likely given some [...]

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Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Humanizing Your Agency through Social Media: Humor and Heart​." Here are a few of [...]

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Webinar presenter Thom Dworak answered a number of your questions after his presentation, "Succession Planning for Continuous Organizational Growth." Here are a few of his responses.   [...]

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Natasha Terk

Whether they’re called conference calls, Skype calls, webinars or con-calls, businesses are relying on virtual meetings more and more.     To learn more about managing your meetings more [...]

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Christina McCale

Flag burning. Letters to the Editor. Peaceful Protest. Taking a knee. Graphic t-shirts. The First Amendment is regularly cited in a variety of situations, but does the Free Speech protections [...]

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Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation,  Creating and Managing Organizational Change. Here are a few of his responses.   Audience Question: [...]

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Christina McCale

Police body cameras were initially heralded as a landmark in policing: as a way to not only monitor law enforcement officers but also to provide an additional, unbiased account of [...]

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Christina McCale

Finding and keeping great people has been a concern for all kinds of organizations for decades.  However, for a once seemingly stable profession that once could easily attract enough candidates [...]

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Christina McCale

Every organization does some form of succession planning, even if it is no more than who will fill in for a supervisor when they're on vacation. The notion of passing [...]

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Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "Giglio, Brady and Discipline Disclosures: What Prosecutors and Law Enforcement Need to Know." Here are [...]

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Christina McCale

Social media can seem like a rather "fluffy" or unimportant activity -- especially when compared to the crime-fighting activities justice professionals regularly engage in. But social media can be a [...]

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Natasha Terk

Most of us have had this experience: we show up to a meeting to discuss one topic but a meeting participant takes the conversation in a different direction. We call [...]

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Christina McCale

While a natural part of life, change can still be a challenging - even frightening -- thing for people. So how does a leader manage change so that the necessary [...]

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Webinar presenters Dr. Michael White and Asst Chief Brenda Buren answered a number of your questions after their presentation, What Law Enforcement Agencies Need to Know to Implement [...]

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Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Social Media Bootcamp." Here are some of her responses.   Audience Question: Can [...]

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Love this comment from Dr. KImberly Miller about the importance of performance and interacting with others. Check out more of her insights from her webinar, "Bringing Your Best to a [...]

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Webinar presenter Will Davis answered a number of your questions after his presentation, Strategic Planning as a Management Philosophy. Here are some of his responses.   Audience Question: Are there [...]

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Webinar presenters Matthew Kail and Duane Bowers answered a number of your questions after their presentation, Creating a CulturOrganizationaloinal Wellness. Here are some of their responses.   Audience Question: Do [...]

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Christina McCale

Career management can mean a lot of things to different people. For some, it might be just simply being prepared to "take the next step" when the opportunity arises while [...]

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"Ethics training is our greatest need. We react the way we've been trained." Such an insightful and honest comment from Dr. Jeff Fox during his presentation about the importance of [...]

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"Nothing is more devastating to an organization or an employee than unethical acts." We loved this insightful and honest comment from Dr. Jeff Fox during his presentation about the importance [...]

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Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Developing the Individual and Organizational Ethic. Here are some of his responses.   Audience Question: [...]

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"We all have baggage. Some people have a truckload. Some people have a carryon. But we all have baggage." Just one of the many interesting comments from Dr. Jeff Fox [...]

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"Ethics must be taught throughout the career...not just at the beginning." Such an insightful and honest comment from Dr. Jeff Fox during his presentation about the importance of ethics, "[...]

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Dan Linskey, Superintendent-in-Chief of the Boston Police Department during the Boston Marathon bombing, shared his wisdom and ideas during his discussion about Leadership. Here's just one of his insights. "We're [...]

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Christina McCale

Those who strive to protect the Internet's youngest victims face incredible challenges - and can bear tremendous emotional tolls. Knowing this, many ICACs create support and wellness programs to give [...]

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Christina McCale

Social media has come a long ways from the days of AOL and MySpace. But is your agency keeping up with the trends and changes -- or are you still [...]

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 Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Critical Thinking and Problem Solving for Effective Decision Making. Here are some of his responses. &[...]

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Christina McCale

Ethics, whether we realize it or not, is a foundation of our governmental and justice system -- even of our very society in which we live. So what happens when [...]

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Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

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  Webinar presenter Natasha Terk answered a number of your questions after her presentation, Writing Performance Reviews the SMART Way. Here are some of her responses.   Audience Question: How [...]

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Christina McCale

Does the phrase "I need a report...." strike horror in your heart? Does the notion of writing long-form reports make you groan in dread? Does the prospect of trying to [...]

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Christina McCale

  What does character mean to you? How would you define it? And perhaps most importantly, what role does character play in your agency or organization? To some, character is [...]

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Christina McCale

People use terms like "psychopath" or "manic" or "depressed" to describe others - often forgetting that these are actually mental health terms with real definitions and diagnoses. But how do [...]

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Christina McCale

While the most visible parts of leadership are what you do, leadership starts with who you are and how you engage with the world around you... or what has now [...]

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Christina McCale

Viewing images of child exploitation is nothing short of disturbing. But what if it was your job to find and remove images of children being harmed.... all day. Every day...? [...]

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Christina McCale

Background checks are a common part of the modern hiring process: but what role should background checks play in hiring decisions? How much of what employers believe about the background [...]

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Christina McCale

Once a critical incident has begun, people have only moments before needing to take action. But without training, it's difficult to know what action to take is the right one. [...]

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Christina McCale

None of us want to believe an intruder will invade our workplaces and cause murder or mayhem. But workplace violence happens every year... Even at government agencies. Join us for [...]

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Christina McCale

Critical thinking is more than just a theoretical premise to be included in college courses. At its core, critical thinking is a foundational skill -- for life, work, and certainly [...]

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Christina McCale

The end of the year can have a lot of significance: the holidays. A time for reflection and setting goals. The end of the fiscal year.  And for many, many [...]

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Christina McCale

We've all heard that Emotional Intelligence, or EQ, is important in today's workplace. Employees with EQ are more likely to persevere, have better self-control in difficult situations, and get along [...]

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Christina McCale

Staff will often complain when they hear they have to adapt what they're doing and start to base their efforts on "evidence-based practices." Evidence-based practices really aren't anything new. They've [...]

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Christina McCale

We've all heard of, or perhaps been cautioned about, self-fulfilling prophecies. Usually, however, it's done in a negative context. For example: perhaps an employee, worrying that their supervisor is unhappy [...]

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Christina McCale

  The manager's job has never been an easy one. But management and leadership for public sector agencies can be particularly fraught with challenges. And some might say that the [...]

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