Organizational Management

Upcoming Webinars

Jeff Fox
01 / 17 / 2019

The purpose of this course is to help better understand and use excellent communication skills be they written, verbal, or body language that are critical to success in your career [...]

Read More

Rick Hodsdon
01 / 24 / 2019

This webinar will acquaint the public sector employer and criminal justice professionals with a major federal law, the benefits and its requirements. We will consider: Who is protected by the [...]

Read More

Corey Yunke
01 / 29 / 2019

From protecting image to disseminating important public safety information, there are many great reasons to open up your agency to the world of Social Media. However, taking that first step [...]

Read More

Peter Bellmio
02 / 05 / 2019

This is a contentious issue in many police agencies. There is no generally accepted “best schedule."  Each system has advantages and disadvantages that must be weighed based [...]

Read More

Wayne C. Beyer, Esq.
02 / 07 / 2019

Law enforcement professionals are under a lot of scrutiny these days. Stay ahead of the critics and learn the latest Supreme Court cases and best practices in the use of [...]

Read More

Kimberly Miller
02 / 13 / 2019

A leadership position provides a person with power, authority and the ability to make decisions; however, the rank in of itself does not instill a desire in others to follow [...]

Read More

Jamey Gadoury
Thomas Dworak
02 / 19 / 2019

It’s the information age. We have access to an endless flow of ideas on becoming better professionals. But the challenge is still implementation. This seminar goes to the [...]

Read More

Mark Warren
02 / 21 / 2019

In the first of this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe [...]

Read More

Rick Hodsdon
03 / 21 / 2019

Since Congress amended the ADA effective in 2008 employers have found implementation and compliance with ADA requirements to be a serious challenge. We are going to discuss: Who is protected by [...]

Read More

Corey Yunke
04 / 04 / 2019

Chances are your agency did not receive any additional funding to compensate for the extra work involved with managing a Social Media Program.  Yes, Social Media Platforms are (mostly) [...]

Read More

Mark Warren
04 / 18 / 2019

In the second of this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe [...]

Read More

Kimberly Miller
04 / 24 / 2019

Many organizations struggle with bench strength and the proactive development of leadership in employees. Additionally, not all supervisors are training in how to effectively assess individual strengths and navigate different [...]

Read More

Amy Morgan
05 / 07 / 2019

We're taught to be nice, polite, and to not hurt feelings. This makes it difficult to have conversations where we will be communicating bad news, or pointing out deficiencies. [...]

Read More

Rick Hodsdon
05 / 16 / 2019

The firearms debate and issues of public safety firearms regulation and the Second Amendment are going to continue in the public policy spotlight. In this course, we are going [...]

Read More

Duane T. Bowers, LPC, CCHt
05 / 22 / 2019

This webinar will begin by discussing the impact that trauma work has on the brain and body, and will present interventions that a person can do to mitigate these effects. [...]

Read More

Mark Warren
05 / 30 / 2019

In this three-part seminar series we start with a question we often use in class: Somewhere in your community today, there is someone that you believe could be capable of [...]

Read More

Cybermetrics for Agency Execs
Stacey A. Wright
06 / 11 / 2019

Conveying your cybersecurity plans and needs is one of the most important things you can do. And one of the hardest. Just like in sports, it’s easy [...]

Read More

Corey Yunke
06 / 20 / 2019

Speaking to a group in-person or even on the phone allows the audience to hear tone. Emails, texts, and social media posts are a bit trickier and have the potential [...]

Read More

Kimberly Miller
07 / 10 / 2019

Many organizations have informal guidelines for succession planning; however, few have a comprehensive and long-term approach. The lack of an organized, structured approach leaves many qualified individuals unable to obtain [...]

Read More

Maureen Q. McGough
James Doyle
08 / 13 / 2019

The National Institute of Justice’s (NIJ) Sentinel Events Initiative takes a learning approach to error in the criminal justice system. This approach advocates for non-blaming, forward-looking, all-stakeholder event [...]

Read More

Corey Yunke
08 / 20 / 2019

Many organizations confuse Outreach with Engagement or use the terms interchangeably.  Learn about the stark differences between the two and most importantly, how to maximize the return of investment [...]

Read More

Wayne C. Beyer, Esq.
08 / 22 / 2019

Your job brings you in contact with the criminally accused, but now you are called the “defendant” in a civil case. What are the steps in civil litigation? [...]

Read More

Amy Morgan
09 / 17 / 2019

This training session takes the standard "diversity" or "inclusion" class to a deeper level of understanding. We will discuss culture and how the various cultural backgrounds [...]

Read More

Corey Yunke
10 / 10 / 2019

Right or wrong, videos and social media posts portraying law enforcement with negative sentiment are all over the internet. There is a good chance that your agency has seen an [...]

Read More

Wayne C. Beyer, Esq.
10 / 29 / 2019

As a law enforcement officer, you must serve and protect. But what rights do police officers, sheriff’s deputies, and other police professionals have, both for on an off-duty [...]

Read More

Recorded Webinars

Kimberly Miller

Public safety professionals are passionate about serving others; however, this calling can take its toll. High stress, low sleep, dealing with the worst of society and witnessing human tragedy reduces [...]

Read More

Peter Bellmio

This is the second of three webinars on patrol staffing analysis.  Workload-based models for determining staffing for presentation at budget and for patrol personnel needed on duty by hour [...]

Read More

Gary Cordner

Evidence-Based Policing (EBP) has been around for two decades but only has been getting a lot of traction in the last few years. However, evidence-based policing is being practiced by [...]

Read More

Diverse Generations in Public Safety
Amy Morgan

There are different types of personalities in the workplace, some of whom we may not necessarily see eye-to-eye with. Some claim the disconnect to be a result of generational differences. [...]

Read More

Peter Bellmio

Workforce staffing can be problematic for law enforcement patrol officers who are always on the move. But to be able to support an agency’s requests for additional resources &[...]

Read More

Rick Hodsdon

As employees and employers, it is always good to maintain fairness in the workplace. How can one ensure that they are doing what is fair at all times? The National [...]

Read More

Natasha Terk

For some people, the word meeting evokes hours spent unproductively, listening to people talk about topics that could've easily been settled through a call or email, or in some [...]

Read More

Tiffany Anderson
Candace Hammond

Most public safety agencies have existing facilities that are sufficient for their daily operations and activities. But for some, additional facilities or improvements to existing ones are necessary to deliver [...]

Read More

Julie Ward

Cliché as it sounds, change is really the only permanent thing in life. Most think of the learning curve and the disruption when change happens, but with change also [...]

Read More

Rick Hodsdon

The First Amendment rights are one of the great pillars of our democracy. Freedom of speech becomes a sensitive issue once a person enters the arena of public service though. [...]

Read More

Breaking Your Own News
Dean Cunningham
Kate Kimble

Technology helped a lot for people to keep in touch and stay updated whether it is with other people or with their community. Every minute, millions of content are being [...]

Read More

Difficult Employees
Kimberly Miller

Every organization has got its own share of good and bad. There are your superstar employees – the Jedis of your agency. Then there are your naysayers, critics, and apathetics &[...]

Read More

Succession Planning
Thomas Dworak

Leadership is very important for any organization. Thus, hiring the right candidates and succession planning is critical to ensure an organization’s continuity. Finding the right leaders can be [...]

Read More

Creating and Managing Organizational Change
Jeff Fox

The only permanent thing in the world is change. Trite as it might sound, it’s the reality. Changes happen in our personal lives, in our workplace, in society. [...]

Read More

Strategic Planning as a Management Philosophy
Will Davis

Creating a long-term and sustainable strategic plan can be one of the challenges for institutions – whether public or private. Ensuring that an institution's priorities and trajectory are congruent [...]

Read More

Creating an Organizational Culture of Wellness
Matthew Kail
Duane T. Bowers, LPC, CCHt

Work-related stress is prevalent – it happens to people with 9 to 5 desk jobs, field workers, start-up entrepreneurs, top-tier executives; blue collar, white collar. Work-related stress can be reduced and relieved [...]

Read More

Report Writing for Justice Professionals
Natasha Terk

Writing isn’t everyone’s strongest suit but it’s one of those things that we won’t be able to avoid. We need to write, [...]

Read More

Employing Background Checks
Michael G. Aamodt

Employers use background checks – both criminal and credit history – when deciding which candidates to hire. Due to the increase in lawsuits involving background checks, they tread a fine [...]

Read More

Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

Read More

Thomas Dworak

Law enforcement is a prestigious career path, but recently, the younger generation isn't as keen into entering this field with the expanse of opportunities and possibilities being presented by [...]

Read More

Best Practices in Drug Testing
Mark Hendershot

Drug use and abuse are some of the biggest issues of the global community – in the legal and criminal perspective, as well in the scientific and medical point of [...]

Read More

Jeff Fox

Being the first line supervisor is the gateway to being a part of management. Too often, however, associates are promoted to first line supervisor positions without sufficient training or mentorship. [...]

Read More

Mark Hendershot

How does your organization ensure they are hiring the right people, with the correct mix of technical and soft skills, who are well suited to the demands of the job, [...]

Read More

Articles

Webinar presenters Maureen McGough and Jim Doyle answered a number of your questions after their presentation, "Learning from Error in Criminal Justice: A Sentinel Events Approach." Here are [...]

Read More

Webinar presenter Dr. Kimberly Miller  answered a number of your questions after her presentation, "Implicit Bias: What You Don't Know Can Hurt You." Here are [...]

Read More

Webinar presenter Natasha Terk answered a number of your questions after her presentation, "Planning and Leading In-Person and Virtual Meetings." Here are a few of her responses.   [...]

Read More

Webinar presenter Peter Bellmio answered a number of your questions after his presentation, "Measuring Patrol Workload." Here are a few of his responses.   Audience Question: Before everybody [...]

Read More

Webinar presenter Rick Hodsdon of the Minnesota Sheriffs Association and Washington County Attorneys Office answered a number of your questions after his presentation, "Fair Labor Standards Act for [...]

Read More

Write It Well's Natasha Terk shared some amazing statistics and super tips for getting the most from your meetings during her recent webinar, "Planning and Leading Effective In-Person [...]

Read More

Webinar presenter Gary Cordner with the National Institute of Justice answered a number of your questions after his presentation, "Leads Scholars & Agencies: NIJ Initiatives to Advance Evidence-Based Policing.&[...]

Read More

Webinar presenters Tiffany Anderson and Candace Hammond of the Chandler Police Department answered a number of your questions after their presentation, "Planning, Designing and Constructing a Public Safety [...]

Read More

During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great saying a great insight about [...]

Read More

During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about knowing how [...]

Read More

During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge shared a great insight about navigating Life'[...]

Read More

During their live interview, "Not Your Momma's Ethics," Dr. Kimberly Miller and The Virtus Group's Roy Bethge a great insight about Character and Ethics. &[...]

Read More

Webinar presenters Dr. Kimberly Miller and The Virtus Group's Roy Bethge answered a number of your questions after their presentation, "Not Your Momma's Ethics." Here [...]

Read More

Natasha Terk

We are all wasting so much time and money sitting in poorly planned and unnecessary meetings!  Consider these statistics: According to Lucid Meetings, there are somewhere between 36-55 [...]

Read More

Now more than ever, public safety agencies have to be able to make the most of their limited resources. Check out this infographic that highlights the things DXC Technology's [...]

Read More

Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, "Creating, Managing or Becoming Peak Performers." Here are a few of his responses.   [...]

Read More

Webinar presenter Dr. Kimberly Miller answered a number of your questions after her presentation, "Dealing with the Dark Side: How to Handle Your Most Difficult Employees." Here [...]

Read More

Webinar presenters Kate Kimble and Dean Cunningham answered a number of your questions after their presentation, "Breaking Your Own News." Here are a few of their responses.   [...]

Read More

Webinar presenter Dr. Michael Aamodt answered a number of your questions after his presentation, "Hiring Great People: What Best Predicts the Performance of Law Enforcement Personnel." Here [...]

Read More

Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "What Justice Professionals Need to Know about First Amendment Speech and the Public Sector." Here [...]

Read More

Webinar presenters Julie Ward and Joe Alexander answered a number of your questions after their presentation, "How Data Analytics Improve Agency and Facilities Management." Here are a few [...]

Read More

Natasha Terk

Everyone loves to hate meetings. We talk about how unproductive they are, ultimately wasting volumes of time and money. It’s easy to see [...]

Read More

Christina McCale

Whether you've just gotten the funding and approval to build a new facility or to modernize an existing building and bring it up to code, facilities construction can sound [...]

Read More

Miles Anthony Smith

We all know someone in our life who has inspired us to do things beyond what we thought we were capable of, right? Perhaps this was a personal scenario where [...]

Read More

Such great insight from Dr. Kimberly Miller about establishing expectations with others. Check out more of her insights from her webinar, "Dealing With The Dark Side: How To Handle [...]

Read More

Such great insight from Dr. Kimberly Miller about understanding other people and their motivations. Check out more of her insights from her webinar, "Dealing With The Dark Side: How [...]

Read More

Christina McCale

Ethics is a part of our every day lives. From how we choose to interact with others to the choices we make, our beliefs and ethics are refelcted in everything [...]

Read More

Miles Anthony Smith

Emotional intelligence (EQ) pays off big time for companies, directly improving their bottom line, not just the wellness of their employees. Skeptical that EQ is just a bunch of hippy-dippy [...]

Read More

Christina McCale

What do you have in common with NFL football players, Oscar-winning actors, or world renown musicians? At some point in time, you - like they - have likely given [...]

Read More

Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Humanizing Your Agency through Social Media: Humor and Heart​." Here are a few of [...]

Read More

Webinar presenter Thom Dworak answered a number of your questions after his presentation, "Succession Planning for Continuous Organizational Growth." Here are a few of his responses.   [...]

Read More

Natasha Terk

Whether they’re called conference calls, Skype calls, webinars or con-calls, businesses are relying on virtual meetings more and more.      To learn more about managing your [...]

Read More

Christina McCale

Flag burning. Letters to the Editor. Peaceful Protest. Taking a knee. Graphic t-shirts. The First Amendment is regularly cited in a variety of situations, but does the Free Speech protections [...]

Read More

Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation,  Creating and Managing Organizational Change. Here are a few of his responses.   Audience Question: [...]

Read More

Police body cameras were initially heralded as a landmark in policing: as a way to not only monitor law enforcement officers but also to provide an additional, unbiased account of [...]

Read More

Christina McCale

Finding and keeping great people has been a concern for all kinds of organizations for decades.  However, for a once seemingly stable profession that once could easily attract [...]

Read More

Christina McCale

Every organization does some form of succession planning, even if it is no more than who will fill in for a supervisor when they're on vacation. The notion of [...]

Read More

Webinar presenter Rick Hodsdon answered a number of your questions after his presentation, "Giglio, Brady and Discipline Disclosures: What Prosecutors and Law Enforcement Need to Know." Here are [...]

Read More

Christina McCale

Social media can seem like a rather "fluffy" or unimportant activity -- especially when compared to the crime-fighting activities justice professionals regularly engage in. But social media can [...]

Read More

Natasha Terk

Most of us have had this experience: we show up to a meeting to discuss one topic but a meeting participant takes the conversation in a different direction. We call [...]

Read More

Christina McCale

  While a natural part of life, change can still be a challenging - even frightening -- thing for people. So how does a leader manage change so that the [...]

Read More

Webinar presenters Dr. Michael White and Asst Chief Brenda Buren answered a number of your questions after their presentation, What Law Enforcement Agencies Need to Know to Implement [...]

Read More

Webinar presenter Kate Kimble answered a number of your questions after her presentation, "Social Media Bootcamp." Here are some of her responses.   Audience Question: Can [...]

Read More

Love this comment from Dr. KImberly Miller about the importance of performance and interacting with others. Check out more of her insights from her webinar, "Bringing Your Best to [...]

Read More

Webinar presenter Will Davis answered a number of your questions after his presentation, Strategic Planning as a Management Philosophy. Here are some of his responses.   Audience Question: Are there [...]

Read More

Webinar presenters Matthew Kail and Duane Bowers answered a number of your questions after their presentation, Creating a CulturOrganizationaloinal Wellness. Here are some of their responses.   Audience Question: Do [...]

Read More

Christina McCale

Career management can mean a lot of things to different people. For some, it might be just simply being prepared to "take the next step" when the opportunity [...]

Read More

"Ethics training is our greatest need. We react the way we've been trained." Such an insightful and honest comment from Dr. Jeff Fox during his presentation [...]

Read More

"Nothing is more devastating to an organization or an employee than unethical acts." We loved this insightful and honest comment from Dr. Jeff Fox during his presentation [...]

Read More

Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Developing the Individual and Organizational Ethic. Here are some of his responses.   Audience Question: [...]

Read More

"We all have baggage. Some people have a truckload. Some people have a carryon. But we all have baggage." Just one of the many interesting comments from Dr. [...]

Read More

"Ethics must be taught throughout the career...not just at the beginning." Such an insightful and honest comment from Dr. Jeff Fox during his presentation about the [...]

Read More

Dan Linskey Leadership

Dan Linskey, Superintendent-in-Chief of the Boston Police Department during the Boston Marathon bombing, shared his wisdom and ideas during his discussion about Leadership. Here's just one of his insights. &[...]

Read More

Organizational Wellness Emotional Support
Christina McCale

Those who strive to protect the Internet's youngest victims face incredible challenges - and can bear tremendous emotional tolls. Knowing this, many ICACs create support and wellness programs to [...]

Read More

Social Media
Christina McCale

Social media has come a long ways from the days of AOL and MySpace. But is your agency keeping up with the trends and changes -- or are you still [...]

Read More

 Webinar presenter Dr. Jeff Fox answered a number of your questions after his presentation, Critical Thinking and Problem Solving for Effective Decision Making. Here are some of his responses. &[...]

Read More

ethics
Christina McCale

Ethics, whether we realize it or not, is a foundation of our governmental and justice system -- even of our very society in which we live.  So what happens [...]

Read More

Natasha Terk

Regardless of the industry or the niche of your business, organization, or agency, Performance Review is a great way to ensure that your workforce remains competitive. Further, employees need Performance [...]

Read More

  Webinar presenter Natasha Terk answered a number of your questions after her presentation, Writing Performance Reviews the SMART Way. Here are some of her responses.   Audience Question: How [...]

Read More

Christina McCale

Does the phrase "I need a report...." strike horror in your heart? Does the notion of writing long-form reports make you groan in dread? Does the prospect of [...]

Read More

Christina McCale

  What does character mean to you? How would you define it? And perhaps most importantly, what role does character play in your agency or organization? To some, character is [...]

Read More

Christina McCale

People use terms like "psychopath" or "manic" or "depressed" to describe others - often forgetting that these are actually mental health terms with real [...]

Read More

Christina McCale

While the most visible parts of leadership are what you do, leadership starts with who you are and how you engage with the world around you... or what has [...]

Read More

Christina McCale

Viewing images of child exploitation is nothing short of disturbing. But what if it was your job to find and remove images of children being harmed.... all day. Every day...? [...]

Read More

employment background check
Christina McCale

Background checks are a common part of the modern hiring process: but what role should background checks play in hiring decisions? How much of what employers believe about the background [...]

Read More

Christina McCale

Once a critical incident has begun, people have only moments before needing to take action. But without training, it's difficult to know what action to take is the right [...]

Read More

Christina McCale

None of us want to believe an intruder will invade our workplaces and cause murder or mayhem. But workplace violence happens every year... Even at government agencies. Join us for [...]

Read More

Christina McCale

Critical thinking is more than just a theoretical premise to be included in college courses. At its core, critical thinking is a foundational skill -- for life, work, and certainly [...]

Read More

Christina McCale

The end of the year can have a lot of significance: the holidays. A time for reflection and setting goals. The end of the fiscal year.  And for many, [...]

Read More

Christina McCale

We've all heard that Emotional Intelligence, or EQ, is important in today's workplace. Employees with EQ are more likely to persevere, have better self-control in difficult situations, and [...]

Read More

Christina McCale

Staff will often complain when they hear they have to adapt what they're doing and start to base their efforts on "evidence-based practices."  Evidence-based [...]

Read More

Christina McCale

We've all heard of, or perhaps been cautioned about, self-fulfilling prophecies. Usually, however, it's done in a negative context. For example: perhaps an employee, worrying that their supervisor [...]

Read More

Christina McCale

  The manager's job has never been an easy one. But management and leadership for public sector agencies can be particularly fraught with challenges. And some might say that [...]

Read More

X