In any organization, there will be hierarchy, different teams, cogs in a machine, playing vital roles to move things forward. It might be impossible to find an organization that does not go through some sort of roadblock, maybe in one sector, or the whole enterprise itself. These may be brought about by operational challenges or cultural issues. In this session, the discussion revolves around how organizations can navigate through cultural barriers towards success.
Dr. Kimberly Millers offers her help to make sense of these. A Justice Clearinghouse regular, Dr. Miller is a speaker, consultant, and trainer. She provides services to individuals and organizations to enhance individual skills, leadership, management, and overall productivity.
Points she tackled on this webinar are:
- An interactive look into the most common roadblocks and blind spots that hold organizations back.
- The most common causes of being stuck and areas of struggles – which can all be traced back to a less than ideal organizational culture.
- Be proactive: How an effective hiring, training, promotions, and mentoring process can nip the problem in the bud before blowing up into a major organizational issue.
- Guidelines on the specific elements to assess to identify characters that could potentially cause issues in the long run.
- The essential role of employee development opportunities made available to everyone to set employees up for success.
- The critical part of discipline and accountability to ensure that misconduct, biases and character flaws are identified, corrected, and if needed, disciplined appropriately.
- The importance of congruence between policy, processes, and practice, and reviewing and updating policies accordingly.
- How to have an effective organizational communication that is clear, timely, appropriate, consistent, incorporates a feedback loop, and is assessed for effectiveness.
- Working on personal communication by looking at our strengths and struggles, how our message is conveyed, received and interpreted, our openness to feedback, and ability to handle the difficult conversations.
- The significance of employee wellness to the organization – how it impacts workplace dynamics and attitudes and different wellness program ideas to adopt.
- How organizational culture defines the whole workplace and serves as the foundation of its success or failure.
- Factors to take into account when trying to change organizational culture.
Points Dr. Miller clarified during the Q&A are on:
- The process of doing a cultural assessment.
- Sharing learnings from the webinar and persuading others to apply the concepts to the workplace.
- Practicing inclusivity and promoting diversity during the hiring process.
- Social Intelligence and Emotional Intelligence – their differences and correlation.
- Finding a culturally competent mental health provider.
- Top character traits that employers must look for and employees must possess.
This is part of a 4-part series:
- Part 1: Owning Racism & Living the Solution
- Part 2: Beyond Racism: Identifying The Roadblocks, Barriers & Blind Spots That Are Holding Your Organization Back (this webinar)
- August 12: Transformation & Change for Criminal Justice Professionals
- Sept 8: Tough Times, Hard Conversations & Healing
- “My takeaway is “character” and the importance organizations give to this value when looking to train and promote.” — ROSALINDA
- “Dr. Miller is awesome – straightforward and gives you a game plan as well.” — Roseann
- “I think Dr. Miller did a good job teaching the participants to focus less on race and more on the qualities that create a good employee and a good work environment for all. We want to perpetuate equality and not specialty.” — Bridgette
- “Dr. Miller is a class act! Way to persevere!!” — Carrie
- “It was great to hear how to communicate with all types of people within the organization. subordinates, peers, and those in higher positions. It makes you think how does one’s tone change when talking to each group and how do they hear it? A great point along with many others. — Crystal
- “The presenter was amazing. So well informed and inspiring!” — Emily
- “I am really proud when a white woman exposes the hardships that people of color face on the workforce that are often ignored. People of color have been saying this for some time but we need our white brothers and sisters to speak up because their voice has a greater impact of change occurring. Thank you, Dr. Kimberly!” — Jacqueline