Communication Skills for All Occasions

Communication Skills for All Occassions
Duration: 60 Minutes
Module 1 Resources
Recorded on: 2019-01-17
Unit 1 Slide Deck: Communication Skills for All Occasions
Unit 2 Recording: Communication Skills for All Occasions

The purpose of this course is to help better understand and use excellent communication skills be they written, verbal, or body language that are critical to success in your career and daily life and your employees as well. This communication takes many forms. This communication is written, verbal, and the body itself. These same communication modes will be important for you to learn how to receive and interpret. Communication occurs whenever one exerts an influence over another by sending a message.  The message is usually sensory or electronic, and involves sound, sight, feeling, and touching.  These sensory mechanisms are called channels, which are sometimes not well distinguished from a medium of communication.  A medium (speech, print, motion, electronic) involves thought, emotion, and mood as well as a message.  In that sense, media studies is related to the oldest area of communication studies: rhetoric (the art of speaking well, and according to Cicero, consists of five parts: invention, arrangement, style, memory, and delivery).

Additional Resources