Halcyon Frank is a founder of Impact Dispatch – a dispatch training and support organization. She is a full-time dispatcher for a large law enforcement agency. Halcyon’s experience with training and the development of training curricula at her agency and in the private sector-led her to open and manage the Impact Dispatch training program.
Halcyon presents at dispatch conferences across the Midwest and is an active member of the National Emergency Number Association (NENA). She also presents online training programs.