Doing a Google search can easily expose you to the many ways society decides to categorize and label people. Are you an introvert, extrovert, or ambivert? Do you belong to the baby boomers, gen X, millennials, or gen Z? Which of the sixteen Myers-Briggs personality types resonate the most with you? All these personality types and categories may manifest in the workplace, and depending on our beliefs and biases, it may affect interaction between colleagues and organizational productivity.
One of our favorite instructors, Amy Morgan is back on Justice Clearinghouse. Amy is the founder and executive training director of Academy Hour. She also serves as a curriculum developer and instructor for various public safety and law enforcement agencies in Oklahoma. She is also certified as an Applied Suicide Intervention Skills Trainer, Question Persuade Refer Trainer, Crisis Institute Non-Violent Physical Crisis Intervention Trainer, and Oklahoma Supreme Court Mediator.
On this course, Amy talks about differences in the workplace and how it tends to impact work and our relationships. Points discussed on this session include:
- From birth to biases: Forming opinions, our influences, and how these become the basis of bias and prejudice.
- How biases affect our interactions with the people we deal with every day.
- The importance of looking at things with an open mind that sees past and appreciates the difference.
- The concept of diversity, what a world with people exactly like us looks like, and honoring our differences.
- Checking one’s self for traces of bias and how bias manifests explicitly or implicitly.
- The Project Implicit test that allows us to gauge our level of implicit bias across different categories.
- Exercises to uncover our biases, reflect on our personality and the categories we might fall into, character traits that make us feel uncomfortable, and qualities that people generally appreciate in others.
- How communication allows us to understand and relate with other better as well as conquer existing biases.
- The five generations in the workplace – each generation’s characteristics from their work ethics to their communication styles.
- The seven important values for workers regardless of the generation or other categories they fit into.
- The different workstyles that people tend to practice and observe in the work environment and how each of these types is able to contribute to the organization.
- How to better understand people’s difference, interact with people despite differences, and make the most out of the differences.
- Questions Amy addressed were about identifying our implicit biases and the first step to stand up and speak out about biases in the workplace.
Resources Mentioned During Webinar:
- “Amy did an excellent job and it was very informative. Thank you!” — Shevel
- “I liked that the speakers went through the generations and the similarities and differences amongst them to show that you cannot generalize people based on one trait.” –Rachel
- “Enjoyed all of the information, well presented. Must always be aware of implicit bias and my reactions to others. Thank you.” — Joy
- “I thought the training was interesting and very relevant for my work as a social worker. We work with lots of populations and it is easy to develop certain biases, however, it’s important to be reminded that we are all different yet we also have many similarities. We are all human beings, so we all should treat each other with respect. I also thought the piece about how different generations work differently and they all can contribute a lot of positive attributes towards the workforce.” — Brett
- “LOVED this webinar! Thanks!” — Amy
- “This was a VERY good training!! I am a very open-minded individual and also normally very excepting of differences. However, this still opened my eyes and mind to even more differences that can be present.” — Amanda
- “The tips for communication: approaching someone by finding what you have in common, instead of focusing on differences/work styles. As a manager, this will be very helpful for me in working through tough workplace situations.” — Angela