Identity Theft and Consumer Fraud Investigations: Free Resources for Law Enforcement

Identity Theft and Consumer Fraud Investigations
Duration: 60 Minutes
Module 1 Resources
Recorded on: 2019-02-14
Unit 1 Slide Deck: Identity Theft and Consumer Fraud Investigations
Unit 2 Recording: Identity Theft and Consumer Fraud Investigations

The Federal Trade Commission (FTC), a national consumer protection agency, offers free resources to help you protect your community against consumer fraud and identity theft. The FTC’s Consumer Sentinel Network is a free law enforcement database that helps you track and investigate fraud-based crimes in your community, locate witnesses, uncover evidence, and coordinate with law enforcers in other jurisdictions. is a one-stop resource that eliminates the need for police reports in most instances while helping you give immediate recovery assistance to identity theft victims. The FTC also has high-quality resources to support your agency’s community outreach programs, including social media resources and ready-to-use campaigns to help you teach older adults, children, and others about online safety and how to recognize and avoid common scams.

  • Learn about the Consumer Sentinel Network, a unique investigative cyber tool that gives you access to millions of consumer complaints submitted directly to the FTC and to over 40 data contributors, including the Consumer Financial Protection Bureau, over 20 state attorneys general, and all North American Better Business Bureaus. See complaint trends and get top violator reports for your jurisdiction. Investigate fraud-based crimes using visualization tools that let you explore links between companies, locations, phone numbers, URLs, and more.  Join over 2,600 law enforcers from nearly 1,000 federal, state, local, and international agencies that are Sentinel members.
  • Learn to use to give immediate assistance to identity theft victims, streamline the crime-reporting process, and support a low-cost, high-impact community outreach program centered on identity theft deterrence and response. Identity theft affects millions of people every year. offers personalized recovery plans for more than 30 types of identity theft, along with pre-filled letters and forms that can help victims clear their credit reports and accounts of fraudulent information.
  • Discover free, high-quality resources for your agency’s fraud prevention and education programs, including ready-to-use campaigns to reach out to older adults, adolescents, and others about government imposters, grandparent, romance, and tech-support scams, online safety, and more.
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