Watching the news, we often hear people saying that they did not expect something terrible to happen in their place of work, worship, leisure, among others. We surely cannot prevent bad things from happening, but we can be prepared when it does. Mark Warren teaches us in this webinar that while preparation is not equated with prevention, it is the next best thing we can attain.
Mark Warren has years of experience in law enforcement and education working on high-risk arrests, undercover operatives, and firearms. His involvement in training earned him an award as Missouri Post's Part-Time Instructor of the Year.
Currently, he is the Co-Founder, Vice President and Director for Training of, Strategos International. Strategos provides services and consulting in security training and protective service for businesses, schools, church, among others.
Today, he joins Justice Clearinghouse for an informative webinar that evaluates the probability of having our working, living and leisure spaces intruded by individuals with unscrupulous intent. Details that Mark expounded on this webinar include:
- The importance of the community response theory.
- What are the three phases of an incident, and what are the components significant to each of these.
- The real reason why we need to be prepared.
- Statistics supporting the need for an intruder response system especially for the workplace.
- The various types of individuals to cause workplace violence.
- Factors that contribute to violence which are probably present in your workplace.
- The cost of workplace violence and the actual reported statistics to illustrate the direct and indirect losses to the organizations.
- Identifying hazards and risks and assessing assets at risk.
- A simple matrix and rating system to help organizations analyze and determine the impact of these hazards and risk based on two factors – frequency (likelihood of the hazard happening) and impact (severity of the potential damage).
- Awareness philosophy that stresses the significance of awareness in preparation and prevention.
- How to practice awareness by observing body language, non-verbal cues, and establishing patterns through the active use of senses.
- The pre-incident indicators to be aware of that can serve as our red flag when dealing with individuals.
- Self-reflecting on certain questions that allows us to realize if something is off or an individual has hostile tendencies or concealing a weapon.
- Things to consider when setting up a communication plan during an incident and the various methods danger can be communicated to possible victims.
- Conducting a physical security assessment that examines barriers, locks, electronic access controls, visitor management, surveillance, and detection.
The nitty-gritty of devising your organization's emergency response and recovery plan by establishing:
- Your team, command structure, and control center
- Policies, priorities, and procedures
- Coordinating with external agencies and partners
- Evacuation areas and recovery measures
- The three perspectives to consider when planning for preparedness.
- Amplifying your security through a basic but vital visitor management process.
- The concept of aggressive friendliness.
- The importance of training personnel on awareness, behavioral indicators, reporting, communicating, and de-escalating.
- The various services and solutions that Strategos offer to ensure that preparation becomes everyone’s responsibility.
- Poll questions were used to measure the attendees'and their agencies' existing procedures, risk factors and processes.
Attendees raise various points during the Q&A sessions including:
- Getting the leadership's buy-in in securing the agency's preparedness and workplace violence policy and training.
- The preparedness of other law-enforcement and justice-related agencies.
- Solutions to employ churches mosques, synagogues and other religious locations where a strict, prison-like atmosphere is not recommended.
- Using the Israeli model of screening high-risk facilities.
Resources Mentioned During the Webinar