The type of leadership in effect in any agency is reflected in the people that work within its halls and the institution itself. Whether the agency and its personnel will meet or even exceed the expectations of the citizens they serve will be dependent on whether the leadership was able to establish and enforce a standard.
Ray Nash returns on Justice Clearinghouse for the last of the Police Dynamics’ Centurion Principles webinar series. Ray Nash is the CEO and founder of the Police Dynamics Institute that provides consulting services and leadership training for government agencies and corporations around the world. Ray’s 40-year career in law enforcement started early when he was seventeen and served as a police dispatcher. From then, he served as a patrolman, police chief, sheriff, and training specialist, among the other roles that he played in the law enforcement field.
On this webinar, Ray discusses how standards can define an agency and how to ensure that everyone within an agency embodies the standards through the E5 leadership approach. Some of the things Ray explained on the course are:
- How standards relate to morals and ethics, how it is defined as an internal motivation and the gauge that everyone is measured up against.
- Standards as they apply to law enforcement and how they are held in much higher regard because of the authority entrusted to them.
The E5 Approach or the Essentials of Ethical Excellence that must be applied to leadership and agencies that involves:
- E1 – Establishing the standards that incorporate character into the typical competency, performance, or behavior-based standards.
- E2 – Embracing the standard by getting the people to rally behind the same objective through how the leaders communicate with their team to perform on par with the set standards.
- E3 – Encouraging the standard by conveying recognition through character connection, a powerful paradigm that shifts the focus from the outcome to the process.
- E4 – Embodying the standard by understanding that being in authority comes with duties and responsible exercise of power.
- E5 – Enforcing the standard which encourages character that complies with it and disciplines those that do not in a just manner.
- A graphical representation of how the E5 leadership can exponentially maximize an agency’s efficiency and productivity.
Ray clarified during the Q&A segment topics and inquiries raised by the webinar’s audience concerning:
- Samples of hiring practices that accomplish the "Hiring for character" tenet.
- Regaining trust in case of a one-off bad decision or outcome as an individual or as an agency.
- Dealing with public scrutiny on bad behavior by practicing discretion on the leaders’ side.
- Rallying your leadership toward adapting character-based standards by sparking the change within yourself and immediate sphere of influence.