Webinar Notes: Advanced Supervision Strategies (ASSET Management, Humans, Not $$)

NOTES Feb Advanced Supervision Strategies

 

Webinar Focus (0:18)

  • Evidence-based strategies on the Coconino county probation advance supervision strategy

 

Resource Speaker (00:46)

  • Tiffany Marsitto

    • Supervisor, Coconino County Probation Department
    • Began career in adult probation in 2011
    • Experience in both standard and high-risk intensive probation
    • Facilitator of the cognitive behavioral program
    • Experienced coach in EPICS II skills
    • Recognized as Arizona Probation Officer of the Year in 2013
  • Chris Greenway

    • Started as an intern for the Coconino County Probation Department
    • Started working on adult probation in 2016
    • Handled both standard and high-risk intensive probation caseloads

 

Overview (03:36)

  • What the Coconino County is doing dealing with high-risk probation clients.
  • In 2015, ASSET, a specialized high-risk probation unit was created.

    • ASSET (Advanced Strategies and EPICS II Team)
    • 2 IPS intensive probation officers and 2 standard probation officers who supervise high-risk clients
  • Cover various evidence-based practices in client supervision
  • Results of the project/unit.

 

EPICS II (06:15)

  • What is EPICS II?

    • Set of supervision techniques that can be used daily in your interactions with clients.
    • Skills to develop rapport, change behavior, and address skill deficits.
    • EPICS-II represents a collaborative, and individualized approach targeting current factors that put the client at risk.
    • Can be used in the community or the institution.
  • The Balanced Approach

    • Outcome measures by officer orientation
    • Three types of approach used by officers

      • Law enforcement

        • Holds clients accountable for violation
        • Uses a more punitive approach
      • Social work

        • Emphasizes rehabilitation
      • Balanced between the two (in between)

        • The approach endorsed in EPICS II
        • Gets the best client outcome
  • Core Components of EPICSā€II

    • Relationship skills – the most important component

      • Giving Feedback
      • Active Listening
      • Communication skills
      • Role Clarification
    • Assessment skills

      • Understanding the Risk Assessment
      • The Behavioral Analysis
      • Creating case plans
    • Bridging skills

      • Effective use of reinforcement
      • Effective use of disapproval
      • Effective use of authority
    • Cognitive Intervention skills

      • The Cognitive Model

        • Gets more client buy-in
        • Probation violations committed
        • Motivation behind behavior
        • Consequence of the behavior
        • Avoiding negative behavior
        • Handling future situation in a more positive way
      • Problem Solving
      • Relapse prevention RACE planning

 

Historical Programs (12:58)

  • Hawaii’s H.O.P.E. (Hawaii’s Opportunity Probation with Enforcement) Program
  • Problem Solving Courts

    • Drug Court
    • Mental Health Court
    • Veteran’s Court
  • Arizona’s Project S.A.F.E. (Swift, Accountable, Fair, Enforcement)

    • How is it done?

      • Jail sanctions without revocation
      • Up to 120 days of deferred jail as a condition of probation

        • Sanction: Up to 10 days from initial arrest
        • Treatment: Up to 120 days from initial arrest
      • Swift and certain, immediate
      • Setting expectation that jail will be used to address violations
      • Pavlov’s dog – negative behavior = immediate consequence
    • Court

      • Discussed with judges and attorneys

        • Assured due process
        • Informed key players
        • Using jail more frequently

 

A.S.S.E.T (16:43)

  • What makes ASSET unique?

    • Foundation

      • Establish rapport
      • Clarify roles of all parties
      • Managed expectations
    • Accountability

      • Swift and certain response to violations
      • No negotiating for any violation
    • Cognitive Work

      • EPICS II
      • Motivational Interviewing
      • Treatment dosage
      • Evidence-Based Practices
  • A video illustrating what happens in probation
  • What happens in a probation officer’s day

    • Relationship Building
    • Expectations and Accountability
    • Cognitive Work

      • Accountability for negative behaviors
      • Reinforcement for positive behaviors
    • Example/case study/story of an alcoholic probationary
  • Intensive Probation Statistics in ASSET (1st year)

    • Lasts approximately one year, followed by modification to standard
    • Successful completion of IPS – 70%

      • Of this 70%, all but one are still making it on standard probation.
    • Still on IPS – 5%
    • Combined – 75%
    • Sentenced to the Department of Corrections – 25%
  • Standard Probation Statistics in ASSET (1st year)

    • Lasts 2 to 3 years
    • Successful completion – 59%
    • Still on standard – 22%
    • Combined 81%
    • Sentenced to the Department of Corrections – 19%
  • The Winning Formula

    • EPICS II
    • Swift, certain and fair sanctions to violations
    • Motivational interviewing
    • Incentives and rewards

      • Bus passes
      • Free time on IPS
      • Commendations
    • Rapport
    • Treatment
    • Resources

 

Why This Program Works / A Case Study (36:29)

  • Client

    • Never been held accountable for his whole life
    • Did whatever he wants to do when he wanted
  • The client was supposed to be working but ended up going to an AA meeting.

    • Under IPS, they follow a curfew schedule.
    • Document where and when of their daily activities.
    • Another officer saw the client downtown to notify the client’s assigned probation officer.
    • The assigned probation officer called to check what the client is actually doing versus what was plotted on his schedule.
    • While they are encouraged to be social, he deviated from his schedule.
    • If you’re not doing what’s on your schedule, you should instead be at home.
  • Client was held accountable for an overnight jail sanction

    • Jail sanction isn’t automatically 10 days
    • For this violation, 2 days/overnight was deemed fair

 

Poll Questions

  • How many people are joining this webinar from your logged in location? (02:32)

    • Just me            85%
    • 2-5                   12%
    • 6-10                 2%
    • 11-15              
    • 16+                  1%
  • Have you heard of Effective Practices in Correctional Settings (EPICS II) communication techniques?

    • Yes      29%
    • No       71%
  • What are your thoughts on swift and certain jail sanctions? (34:30)

    • 3%        Too harsh
    • 25%      Should use another consequence first
    • 60%      Sounds interesting
    • 5%        Our department uses this technique
    • 7%        No opinion

 

For questions and clarifications, contact:

Tiffany Marsitto: tmarsitto@Coconino.az.gov

Chris Greenway: cgreenway@Coconino.az.gov

Karen Madden: lv4ocean@gmail.com

 

Additional Resources
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