Is your agency or organization overwhelmed with panicked calls from the public about wildlife problems? Do you spend staff time and energy dealing with these calls? If so, this webinar is for you! We will share our top 10 tips for taking calls from the public about wildlife, to help you resolve problems over the phone in a matter of minutes! Topics include tips for calming down upset and fearful callers, questions to ask that will help you accurately diagnose the problem, tactics for working with the caller to solve the problem themselves (without having to dispatch an officer!), and tips for increasing tolerance among the public for the wild neighbors in your community.
The National Animal Care & Control Association (NACA) was formed in 1978 for the express purpose of assisting its members to perform their duties in a professional manner. We believe only carefully selected and properly trained animal control personnel can correct community problems resulting from irresponsible animal ownership. NACA’s purpose is to preserve the Human/Animal Bond by insisting on responsible animal ownership.
The National Law Enforcement Center on Animal Abuse was established by the National Sheriffs’ Association to provide law enforcement officers information on the realities of animal abuse and to promote their proactive involvement in the enforcement of animal abuse laws in their communities. Through our partners, the Center will serve as an information clearinghouse and forum for law enforcement on the growing problem of animal abuse and its link to other types of crimes, including violence against humans. The Center also promotes officer safety in officer-dog encounters through continuing education and training.